AG Technologies offers dedicated support services where you can be assured of utilizing SAP Business one to the core. We take our commitment to your satisfaction seriously by offering prompt, accessible support when and where you need it.
Our help desk is staffed by software consultants who are available to troubleshoot issues on-site, over the phone and online to provide rapid and efficient problem resolution. We provide post implementation support and are very flexible in customizing our support offerings in order to cater to different customer needs.
Our Technical support services include:
Centralized maintenance and support services
Management of service levels through well-defined metrics
High standards of quality through process driven management
Remote application support and administration services
Application maintenance and support
Server administration and support
Online SAP portals and SAP documentation
Help from SAP Support Team