Improve your customer experience management
with SAP C/4HANA

Build a connected customer journey based on empathy and trust with SAP C/4HANA, a suite of five industry-leading cloud solution portfolios, and SAP C/4HANA Foundation to help your business innovate, integrate, and be agile.

“[The SAP Customer Data Cloud] was the ‘silver bullet’ that resolved this issue and allowed us to build out our own mini-network, creating, in effect, a multisite environment of shops and Web sites with a single login and preference center.”

Kristin Morrison,
Head of Digital,
DC Thomson Media

SAP Customer Data Cloud

Turn anonymous visitors into loyal customers.

Create seamless customer experiences and onboarding

Provide the data privacy and trust customers demand

Eliminate data silos for better contextual marketing

Offer customers transparency and control, while addressing GDPR compliance

SAP Marketing Cloud

Treat marketing as a trusted source of business.

Personalize customer experiences across your business

Build customer trust to develop ongoing relationships

Optimize marketing to drive revenue

Drive demand and growth for B2B marketers

“Becoming consumer-centric really means you should start connecting with your consumer and not think for them.”

Damian Bott,
Global Online Manager, Swinkels
Family Brewers

“SAP Commerce really supported us to provide an integrated and cohesive customer experience no matter how or where a customer reaches out – whether online, via mobile, or in stores.”

Marc Worrall,
General Manager Digital Services,
Operations & Quality Digital –
Distribution, TUI

SAP Commerce Cloud

Provide a superior and personalized omnichannel commerce experience.

Benefit from using a single commerce solution

Support all go-to-market models

Leverage industry-specific capabilities

Realize a fast ROI with prebuilt integrations

Exceed expectations with built-in flexibility

SAP Sales Cloud

Improve sales with better selling experiences.

Save time and guesswork to accelerate sales

Guide sales reps through quotes and contracts fast

Model and manage sales territories and incentives

Embrace the future of selling

“The digital transformation of our sales helps us to place customers at the heart of what we do and to become more flexible, agile, and effective in the market.”

Michael Stichnote,
Global Head of eCRM and Sales IT,
Henkel AG & Co. KGaA

“SAP Service Cloud has helped us achieve a services profitability improvement of 6% and a 60% increase in closed opportunities.”

Jack Rijnenberg,
Director, Online Services,
Markem-Imaje

SAP Service Cloud

Make service the heart of your customer experience.

Create a unified service experience

Develop an elite team of skilled experts

Deliver the next generation of self-service

Capture and understand customer feedback

Unlock your business value with the power of Digital
and let the transformation begin.

Connect with our Sales Professional.