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Overview
Managing corporate applications in today's environment is a key
challenge with which many organizations are trying to cope. Software
maintenance performed to keep a system operational as the installed
software application changes after the system has been deployed
is a challenge virtually all enterprises face. Software maintenance
begins as soon as a system has been released to users for the first
time and encompasses modifications to subsequent releases of the
system.
What we offer
AG Technologies offers full integration services, as well as maintenance
and support services, giving clients cost effective options for
deployment and ongoing management of its software solutions. AG
Technologies provides following support services:
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Business Services
- Application strategy
- Configuration management
- Troubleshoot & bug fix
- Implementation and User training
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Technical Services
- Architecture planning
- Performance management
- User profile management
- Interface management
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Project Services
- Upgrades
- Business enablement
- Integration with new applications
Methodology
The approach of AG Technologies towards application maintenance
is geared to consistently deliver high quality support that is responsive
as well as proactive. A well-defined transition management methodology
comprising knowledge transfer, retention, and management models
is followed for coverage, control and cohesion during the entire
maintenance support period.
AG Technologies enables organizations to outsource application maintenance
by providing a team of dedicated professionals equipped with industry
expertise and experience. Our professionals not only troubleshoot
but also optimize application performance and provide inputs for
sustenance engineering support.
The key components of our application maintenance methods include:
Technologies
Our areas of expertise include
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