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Quality - Organization Innovation & Deployment group  
 

Organization Innovation & Deployment group

  • Explore potential areas of new technology (tools/ methods/ processes).

  • Provide solutions to the technology related problem related to cycle time, productivity and rework Develop new tools/ methods .

  • Analyze and share the results of piloting of Tools and Technologies across the organization wide .

  • Act as Technology Gate Keeper till institutionalization of successful pilots
    - MTTR -15 -20 Working Days.

  • Few TCM results
    - Developed re-usable object library - Improved cycle time by 34%
    - Automated Metrics Calculation - Improved Productivity by 48%
    - Developed tool to monitor Remote Access Server Uptime Index for 24 x 7 Production Support - Customer Satisfaction Index increased from 81% to 92%
    - Defined MM Point to estimate Multimedia Projects - effort variance improved from 63% to 12% .