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Industries - Airlines  

 

The Market

The travel and airlines industry faces all the challenges of a traditional business whose customers has not only adopted, but has been increasingly demanding, online core services. Over the last two years, this industry has also been among the first to take the enormous impact of global recession.

Increased productivity demands that streamline costs need to be balanced against trying to maintain high customer-touch in order to survive in an extremely competitive market. To maintain the industry's tradition of innovation, and to keep your enterprise competitive, diverse internal systems must be integrated into a single management solution, and they must extend software systems to customers and suppliers.

Where we stand

AG Technologies have identified Customer Relations using technology, seamless interline travel through e-Ticketing, improved safety and security measures, continuous monitoring of yield and corrective actions as the key differentiators for the survival of the airlines.

We have derived deep insights both into the business processes and customer needs in the airline sector, as well as systems like Sabre, Amadeus, and other systems like Global Distribution System (GDS) and Consumer Report System (CRS).

Our Service Offerings

Our Airline Management Solutions links the employee, the travel agent, the travel manager, and the finance officer in one smooth continuous workflow. It allows seamless integration of all Corporate Business Travel related activities within the organization.

AG Technologies has developed it expertise during multiple client engagements for large and medium-sized airlines leveraging the best of its domain and technology expertise. A few of our projects are:

  • Flight Information System providing flight, baggage, check-in counter information, and on- line change request on the flight information schedule to cater to airlines, operation staff, management staff, passengers, and other online users.

  • Cargo operations, cargo revenue accounting, cargo management reporting, Cargo Track & Trace on Web, airline reservation systems.

  • Parameterized flight selection, seat selection, and web-based ticket booking (including online payment) solution.

  • Airline revenue accounting system for keeping track of passenger and cargo revenues.

  • Evaluate pre-trip arrangements to identify opportunities for cost savings.

  • Access advanced booking features such as company hotel catalogs, seat maps (including information about colleagues), real-time hotel and car rental confirmation, and meal options.

  • Crew Scheduling.

  • e-Business & Mobile applications.

  • Departure Control Systems.

  • Frequent Flyer programs.

  • System calculation of per diems and mileage charges.

  • Allocation of travel expense to project/cost center codes .

  • Reconciliation of actual expenditure with trip approvals and credit card debits.

  • Receipt tracking for archiving Value Proposition .

  • Dramatically reduces indirect costs by automating your processes and workflow.

  • Actively modify corporate travel policies as business requirements evolve.

  • Make real-time comparisons between negotiated fares and best available prices.

  • Generate timely, consolidated data .

  • Map negotiated travel contracts and policies to ensure that travelers select cost-cutting, company-preferred travel options.

  • Integrate your corporate credit card program into the travel planning and expense automation process.

Increasing competition, wavering economies, and changing regulatory environments are challenges to excellent and timely organizational performance, superior operations, cost containment, and employee satisfaction. Whether your goal is to achieve increased profitable revenue or to optimize operations, we help find the right solutions for you.

Airlines - Case Studies    
   
Mobile Application Solution

As a leading private airline in India, our client with its extensive operations and highly mobile customer base saw a huge opportunity to increase customer satisfaction and cut costs through innovative use of mobile messaging technology.
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Newsletter Application Solution

Client wants to continue with its idea of email marketing and hence wants to develop a robust and stable newsletter application, which will form a part of its strong Customer Relationship Management strategy.
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